Privacy Policy

Last Updated: October 19, 2026

At Her Secret, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Personal Information

Full name
Email address
Phone number
Shipping and billing address
Payment and transaction information

Order Information

Products purchased
Order history
Delivery information
Customer reviews and feedback

Technical Information

IP address
Browser type
Device type
Operating system
Website activity and interactions
Cookies and similar tracking technologies

We only collect information that is necessary to provide our services and improve your shopping experience.

2. How We Use Your Information

We may use your information to:

Process and fulfill your orders
Arrange delivery and shipping
Process payments and transactions
Provide customer service and support
Communicate with you regarding your orders
Improve our website, products, and shopping experience
Send promotional offers and marketing communications, where permitted and with your consent
Prevent fraud and protect the security of our website
Comply with applicable laws and legal requirements

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties.

We may share limited information with trusted service providers when necessary to operate our business, including:

Payment service providers
Shipping and delivery companies
Website and hosting providers
Marketing and analytics services
Customer support and technology providers

We may also disclose information when required by law, legal proceedings, or governmental authorities.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Keep our website functioning properly
Remember your preferences
Understand how visitors use our website
Improve website performance
Measure marketing and advertising performance
Provide more relevant content and offers

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

5. Marketing Communications

If you choose to receive marketing communications from us, we may send you information about:

New products
Special offers
Discounts and promotions
Restocks
Other updates related to Her Secret

You can unsubscribe from promotional emails or communications at any time by following the unsubscribe instructions provided or by contacting us directly.

6. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

7. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services.

These third parties have their own privacy policies and practices. Her Secret is not responsible for the privacy practices or content of third-party websites.

We recommend reviewing their privacy policies before providing them with your personal information.

8. Your Privacy Rights

Depending on applicable laws, you may have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, where legally permitted
Opt out of marketing communications
Ask questions about how your personal information is collected and used

To exercise any of these rights, please contact us using the information below.

9. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements.

Any updates will be posted on this page with the revised Last Updated date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Her Secret
Email: hello@hersecretbeauty.com

Location: Cairo, Egypt

100% Authentic Products