At Her Secret, we strive to deliver your orders as quickly and smoothly as possible 🤍

1. Order Processing

• Orders are processed within 1–2 business days after confirmation.

• Processing times may vary during sales, promotions, and public holidays.

2. Shipping Time

• Delivery usually takes 2–5 business days, depending on the customer's governorate and location.

• We offer shipping to all governorates across Egypt.

• Delivery times are estimates and may vary due to courier availability or circumstances beyond our control.

3. Order Confirmation

Our shipping partner may contact you by phone or WhatsApp to confirm your order and delivery details.

Please ensure that your phone number is correct and available so the courier can reach you.

4. Failed Delivery Attempts

If you do not respond to the shipping company's calls or messages, your order may be delayed or canceled.

Please make sure you are available to receive your order or coordinate with the courier when necessary.

5. Shipping Inquiries

If you have any questions or concerns regarding your shipment, please contact us through the Contact Us page on our website.

Her Secret — 100% Authentic Products